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‘Aftershock’ Attacks Could Prove Far More Devastating than WannaCry

‘Aftershock’ Attacks Could Prove Far More Devastating than WannaCry

The WannaCry ransomware attack rocked the IT world on May 12, striking hundreds of thousands of computers in more than 150 countries within days. The malware exploited known vulnerabilities in Windows operating systems to spread without user interaction. Many organizations around the globe were affected as the malware raced through their networks with astonishing speed.

 

Thursday, May 25, 2017/Author: Luis R. Colon, CISSP, Information Security Manager/Number of views (33)/Comments (0)/
Categories: Security Services
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Sharing Bandwidth: Cost-Effective Access to Satellite Connectivity

Sharing Bandwidth: Cost-Effective Access to Satellite Connectivity

Service providers frequently have allowed customers to share network resources. This was true for the old wireline telephone networks of days past, as it is for today’s Internet access providers, cloud computing providers and wireless service providers. Shared satellite network resources have also been available for many years. These services give organizations cost-efficient access to the benefits of satellite connectivity much as wireless services enable mobile users to share cellular network bandwidth.

Monday, May 22, 2017/Author: Larry Jones, VP Energy & Industrial Sales/Number of views (74)/Comments (0)/
How Cloud-Managed Servers Address the Challenges of Modern Branch IT

How Cloud-Managed Servers Address the Challenges of Modern Branch IT

In a previous post, we discussed how the need to deliver an omni-channel customer experience has created new IT requirements at branch locations, especially in the retail and hospitality sectors. Because of increased demand to incorporate online capabilities into face-to-face interactions, more robust branch IT capabilities are required, from advanced applications and analytics to local storage and cloud integration.

Monday, May 15, 2017/Author: Mark Hogan, VP of Sales/Number of views (116)/Comments (0)/
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9 New Branch IT Requirements for an Omni-Channel World

9 New Branch IT Requirements for an Omni-Channel World

In a previous post, we discussed the need to deliver an omni-channel customer experience, particularly at retail and hospitality branch locations. An omni-channel experience integrates in-person interactions and experiences with online and mobile features. This requires more robust IT capabilities at branch locations, where IT infrastructures weren’t built with omni-channel in mind. Key requirements for branch IT include but are not limited to:

Monday, May 08, 2017/Author: Mark Hogan, VP of Sales/Number of views (169)/Comments (0)/
Branch Locations Are Critical to an Omni-Channel Customer Experience

Branch Locations Are Critical to an Omni-Channel Customer Experience

Years ago, the customer experience began when someone picked up the phone or walked into a store. Today, thanks to constant Internet connectivity that’s never more than an arm’s length away, the customer experience typically starts earlier and includes more touchpoints and interactions over the course of the customer journey. These smaller experiences shape the perceptions that determine whether someone will continue to buy from your company. This is why the customer experience is the number one priority for CEOs in 2017, according to Gartner.

Tuesday, April 25, 2017/Author: Mark Hogan, VP of Sales/Number of views (186)/Comments (0)/
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