Spacenet helps ensure access to mission-critical communications with readily available satellite services to virtually any U.S. location. Our new Emergency Communications Service (ECS) provides flexible and cost-effective pay-as-you-use service plans ideal for hurricane season and other emergency situations.
We have helped support emergency communications for many business and government organizations including the Missouri Dept of Transportation, H-E-B grocery stores, the Louisiana Dept of Public Safety, and the U.S. Postal Service.
Read our latest announcement featured in Satnews Daily.Spacenet offers a range of communications services including:
We offer a family of services specifically designed for emergency communications including our Emergency Communications Service and Emergency Preparedness Plans. View a product comparison or download the resources to learn more.
Pay–as–you–use Emergency Communications
ECS
Pre-paid Emergency Preparedness Plans
Emergency Preparedness
ION Kit for Rapidly Deployable Communications
Spacenet's ION
Missouri Department of Transportation Case Study
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H-E-B Satellite Delivers Disaster Relief Assistance
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Spacenet Emergency Preparedness Plans |
Spacenet Emergency Communications Service |
Prepaid hardware, installation and two months of service. Service can be extended month-to-month after initial two months of service is used. A low annual fee applies. |
Prepaid hardware and installation. No designated prepaid service plan. A low monthly fee applies to keep service in ‘standby’ mode until bandwidth is needed for deployment. |
Service/equipment is not deployed or activated until customer contacts Spacenet help desk to initiate delivery and installation (during emergency situation) |
Service/equipment is deployed and activated during the term of the customer’s contract with Spacenet. Customer contacts Spacenet help desk to transition service from low bandwidth ‘standby’ mode to high bandwidth daily or monthly usage mode (during emergency situation) |
Equipment is kept at Spacenet’s warehouse until deployment is needed (customer contacts Spacenet helpdesk to initiate deployment) |
Equipment is installed at customer location |
24X7 help desk for rapid delivery, deployment and activation within the US during emergency situations |
24X7 US-based premium customer support; Customer contacts help desk to transition from ‘standby’ mode to daily or monthly usage mode |
Fixed or transportable configurations |
Fixed or transportable configurations |
Once deployed, standard monthly billing for services begins in the third month, after the first two months of pre-paid service is used |
Once deployed, daily or monthly usage service plans are available |
Shared bandwidth service subject to FAP limits |
Guaranteed dedicated bandwidth during deployment |