Satellite Connectivity

StarBand, a service provided by Spacenet Inc., is a value oriented two-way high-speed satellite Internet access service available for small office/home office (SOHO) and small business customers. Learn more about StarBand here.

Spacenet satellite solutions are designed to address the unique applications and operating environments of our clients. Whether your organization needs secure broadband networking, network backup, real-time video, or all three, Spacenet delivers the ideal combination of satellite and terrestrial technology to meet your specific requirements. We offer our family of pre-packaged Connexstar™ networking services in addition to an array of customized networking options, including Private Satellite Networks, Virtual Private Satellite Networks and Hybrid Satellite & Common Carrier Networks.

Connexstar is Spacenet’s line of commercial grade pre-packaged VSAT services, optimized for the best performance for mission critical application environments. Connexstar services include some of the best SLAs in satellite communications, including the industry’s only “Minimum Assured Speed” guarantee, as well as 24 x 7 customer support and professional-grade installation and maintenance options. All Connexstar services are based on the industry leading Gilat SkyEdge family of satellite communication products and are available with the Cisco® VSAT Network Module.

Connexstar Performance - Up to 5Mbps

Spacenet’s highest-performance services, designed specifically for converged communication environments with voice, video and high-throughput data applications.

Suitable for emergency response vehicles, oilfield exploration, mining facilities, corporate offices, or other fixed or transportable locations requiring multi-seat voice, data, or video communications capability.

	PS-256	PS-512	PS-1024
Upload Speed	256 kbps	512 kbps	1024 kbps
Download Speed	1024 kbps	1024 kbps	1024 kbps
Download Speed Upgrade Options	2048 kbps / 3072 kbps / 5120 kbps	2048 kbps / 3072 kbps / 5120 kbps	2048 kbps or 5120 kbps
Typical Network Speed	>80% of upload or download	>80% of upload or download	>80% of upload or download
Minimum Assured Speed	50%+ of upload or download	50%+ of upload or download	50%+ of upload or download
Network Availability	99.7%	99.7%	99.7%
IP Addresses	5 static public	5 static public	5 static public
TCP/IP Sessions	up to 96 sessions	up to 96 sessions	up to 96 sessions
Public Internet Access	Yes	Yes	Yes
Optional Voice/Fax Support	Yes	Yes	Yes

Connexstar Broadband & Connexstar Enhanced - Up to 2Mbps

High-speed services optimized for commercial-grade broadband data usage with high reliability

Designed for corporate offices, retail stores, restaurants, financial institutions, healthcare organizations, and other fixed or transportable locations requiring multi-seat high-quality broadband data. Similar in performance and capabilities to the CX Broadband Series, Connexstar Enhanced is designed specifically for use in ultra remote locations, including customers in Alaska, Hawaii, and parts of western Canada.

	BB-128	BB-256	BB-512	E-256	E-512
Upload Speed	128 kbps	256 kbps	512 kbps	256 kbps	512 kbps
Download Speed	1024 kbps	1024 kbps	1024 kbps	1024 kbps	1024 kbps
Download Speed Upgrade Options	2048 kbps	2048 kbps	2048 kbps	2048 kbps	2048 kbps
Typical Network Speed	50% of upload or download	50% of upload or download	50% of upload or download	50% of upload or download	50% of upload or download
Minimum Assured Speed*	25% of upload or download	25% of upload or download	25% of upload or download	25% of upload or download	25% of upload or download
Network Availability	99.7%	99.7%	99.7%	99.7%	99.7%
IP Addresses	5 static public	5 static public	5 static public	5 static public	5 static public
TCP/IP Sessions	up to 64 sessions	up to 64 sessions	up to 64 sessions	up to 64 sessions	up to 64 sessions
Optional Voice/Fax Support	No	No	Yes	Yes	Yes

*Certain terms and conditions may apply.

Connexstar Transaction - Up to 2Mbps

Always-on narrowband links optimized to support transaction-based traffic including retail POS/credit, SCADA, monitoring and more.

Designed for remote sensing sites, pipelines, power, water and other utility distribution sites, and other fixed locations requiring highly reliable remote sensing or transaction connectivity.

	TS-600	TS-1200	TS-1800	TS-3600	TS-5400	TS-9000*
Transactions per Hour	Up to 600	Up to 1200	Up to 1800	Up to 3600	Up to 5400	Up to 9000
Average Response Time	<1 second	<1 second	<1 second	<1 second	<1 second	<1 second
Maximum Transaction Payload	Up to 100 bytes	Up to 100 bytes	Up to 100 bytes	Up to 100 bytes	Up to 100 bytes	Up to 100 bytes
Network Availability	99.7%	99.7%	99.7%	99.7%	99.7%	99.7%
IP Addresses	5 static public	5 static public	5 static public	5 static public	5 static public	5 static public
TCP/IP Sessions	up to 32 sessions	up to 32 sessions	up to 32 sessions	up to 32 sessions	up to 32 sessions	up to 32 sessions
Public Internet Access	No	No	No	No	No	No
Optional Voice/Fax Support	No	No	No	No	No	No

*Additional blocks of TS-9000 can be purchased to support higher transaction volume requirements.

Connexstar Digital Phone

Spacenet’s carrier-class Digital Phone service enables customers to make clear digital telephone calls, in addition to receiving business class Internet access, and real-time video over the same high-performance satellite link. Unlike traditional VoIP based services that leverage the open public Internet to provide inexpensive long distance calls, Connexstar Digital Phone, is a carrier class service that is directly connected to the public switched telephone network (PSTN) and provides toll quality calls and satellite phone lines that are FCC 911 compliant.

Voice and data channels are completely separated, actually operating on different frequency channels, to ensure a high Quality of Service for mission critical applications like emergency response, oilfield operations, or business continuity. In addition, Digital Phone supports analog plain paper fax services as well as a variety of IP-based devices.The service is available as an option with Spacenet’s Connexstar Performance Series, Enhanced Services and select versions of the Connexstar Broadband Series satellite communications services.

Custom & Private Satellite Networks

Tailored to the unique application environment of the client, Spacenet Private and Virtual Private Satellite Networks offer a fully customized service including dedicated bandwidth and in some cases dedicated teleport equipment. Generally suited to enterprises with a large number of geographically dispersed remote locations, Private Satellite Networks provide the ultimate in wide area networking security and customization.

Hybrid Satellite & Common Carrier Networks

Spacenet Hybrid Networks are custom solutions that leverage the strengths of various last mile links into a unified architecture to deliver optimal price/performance and network availability. Utilizing the Cisco® VSAT Network Module or Spacenet’s proprietary Prysm Pro network appliance, Spacenet hybrid solutions integrate DSL, Cable, Private Line, fixed wireless and VSAT technologies into a single contiguous network.