Speeds and Features

Connexstar services are available in standardized packages with a wide range of options to customize. All service levels provide a two-way IP connection (with full-time or on-demand bandwidth backed by Spacenet’s industry-leading experience supporting mission-critical enterprise and government WANs. All service levels are also able to take use of Spacenet’s Connexstar optional services for security, application delivery and more.

Data Rates

Connexstar services are available in symmetric (“Standard”) and asymmetric (“Plus Package”) variants:

Max upload speed

Max download speed (standard)

Max download speed (Plus package)

64 kbps

64 kbps

 

128 kbps

128 kbps

I Mbps

256 kbps

256 kbps

I Mbps

384 kbps

384 kbps

I Mbps

512 kbps

512 kbps

I Mbps

768 kbps

768 kbps

1.5 Mbps

1 Mbps

1 Mbps

2 Mbps

Voice Options

In addition to standard data services, Spacenet also offers Voice over IP (VoIP) satellite solutions. These services must be ordered separately from a customer’s data service; the standard data packages are not designed to be used with VoIP traffic.

Spacenet’s VoIP services are based on the advanced technology of the Gilat SkyEdge VSAT platform (or the Cisco IP VSAT Module) and its ability to provide prioritization for real-time traffic, delivering a superior-quality VoIP user experience. Spacenet’s VoIP satellite services support a wide variety of industry standard protocols and codecs, including SIP, H.323, G.723 and G.729.

Spacenet VoIP services can be delivered as “transport only” or “complete” solutions:

  • Transport only: This provides the requisite satellite bandwidth for high-quality voice service and will connect a phone at a customer’s remote location to a customer’s PBX or PSTN interface (collocated with Spacenet or via a dedicated backhaul). These services are intended for customers who will provide their own call termination and phone numbers, and are priced by the number of lines available for simultaneous use.
  • Complete solution: This service provides an end-to-end VoIP solution including a local phone number, full PSTN access, local/long distance inbound/outbound call termination and E911 service. Optional services include voice mail; call forwarding; speed dial; and inbound toll-free numbers. These services are priced by the number of phone numbers/lines (customers with a local PBX or other phone system may multiplex lines and pay only for simultaneous connections).

Standard options are available from one phone line/number up to a maximum of 12 phone lines/numbers per Cisco IP VSAT Module. For more information about specific aspects of the VoIP services, please contact a Spacenet or authorized Spacenet channel partner representative.

Service Levels

Connexstar services are available in different service levels, allowing customers to match their uptime and network contention requirements to their service choice. For additional information on the service grades available, contact us.

Connexstar services include commercial-grade installation, 24 x 7 support, advanced VSAT acceleration technologies for the best possible user experience, and more. For additional information on the features included with every Connexstar service, click here.